Frequently Asked Questions
Product
How do I use solid toothpaste tablets?
Place a tablet in your mouth, chew gently to create a smooth paste, then brush thoroughly with a wet toothbrush for two minutes.
Do the tablets contain fluoride?
Yes, each tablet contains 1000 ppm of fluoride — the dentist-recommended level for strengthening enamel and protecting against cavities.
How many times a day should I use the tablets?
Just like traditional toothpaste, we recommend brushing twice daily — morning and night — for optimal oral health. Use one perfectly portioned tablet per brush.
Can children use 1YOU toothpaste tablets?
Yes! 1YOU toothpaste tablets are safe for children. We recommend supervising children under 12 to make sure they chew, brush, and spit properly — just like with regular toothpaste.
Are the tablets safe for people with dairy allergies?
Yes. Although hydroxyapatite can be sourced from dairy, our hydroxyapatite is suitable for those with dairy allergies.
Is the packaging compostable?
Yes! Both our 60 Pouch and individually wrapped travel tablets are 100% compostable.
Shipping
Where do you ship?
We currently ship Australia-wide from our Melbourne location. International shipping coming soon.
When will my order arrive?
Most orders arrive within 2–6 business days, depending on location. See our Shipping Policy for full details.
How do I track my order?
Yes. You’ll receive a tracking link as soon as your order ships.
Returns & Support
Can I return my order?
If something’s not right, get in touch within 14 days. See our Refund Policy for the full details.
I need help, how do I contact you?
Reach us anytime at info@1you.com.au — we’re here to help.